Reviews

What Our Customers Say About Jack The Plumber

At Jack The Plumber, we believe that the best measure of our work is the experience of our customers. Over the years, we’ve built strong relationships with homeowners and businesses across Payneham and the surrounding suburbs by providing reliable, honest, and high-quality plumbing services.

This reviews page brings together genuine feedback from our valued clients who have trusted us with everything from emergency plumbing and hot water repairs to stormwater solutions and bathroom installations.

We’re proud of the reputation we’ve earned for being punctual, professional, and fair with pricing. Take a moment to read what our customers have to say — and if you’ve recently used our services, we’d love for you to leave us a review on Google .

★★★★★
Google Logo
Luke Wheldale
Was able to come quick for a leak
★★★★★
Google Logo
Angela Dente
Always polite and a dream to work with.
★★★★★
Google Logo
Therese Gates
We’ve had many plumbers over the years but have to say that Jack is simply the best for the following reasons: problem solver, efficient, friendly, reliable, good communication, fair and reasonable prices, and great outcomes. He’s now become ‘our’ plumber, and we highly recommend him.
★★★★★
Google Logo
Angela Lynch
Jack is super friendly, very professional and turned up exactly when he said 😁 . I would totally recommend him 😄
★★★★★
Google Logo
Cindy Gudelis
Have had Jack come over a few times to unblock toilet and kitchen drain. Very efficient and timely. Gave good advice to prevent blockages in future. Would highly recommend him
★★★★★
Google Logo
yessharp
Jack is always well presented, on time and easily accessible when you need him with zero fuss. He’s been around a while and knows his trade well and makes time for a quick friendly chat and smile. I highly recommend Jack.
★★★★★
Google Logo
Darryl Pollard
Very quick to reply to phone calls & always gets the job done in a short time. Reasonable prices & his work is Excellent. He’s very friendly & easy to work with, I would recommend him for any Plumbing work.
★★★★★
Google Logo
Eric
Jack you’re a top plumber, you delivered on what you promised. When contacted you arrived quickly without having to wait days for a plumber. And within a short time my new hot water heater was installed up and running. Try having a cold shower in this weather its baaahhhh.
★★★★★
Google Logo
Gill M
Jack communicated well and was very efficient and effective in fixing our partially blocked storm drain. He was able to work out the problem and his state of the art equipment had the problem fixed in no time ! Highly recommended.
★★★★★
Google Logo
Serge Shapoval
Jack was able to help us with plumbing issues on a very short notice. Highly recommended
★★★★★
Google Logo
Nathan Bolton
Jack is a great guy and my go to plumber. He is timely, efficient, does a great job and can sort out even the toughest of problems. Don’t hesitate to give him a call, you’ll probably not call on anyone else again.
★★★★★
Google Logo
Saleem Jahshan
On very short notice Jack was able to install our gas conversion kit on our new bbq. Jack was punctual, knowledgeable and completed to job with zero fuss.
★★★★★
Google Logo
Anna Krat
Jack was fantastic! He came out the same day, was friendly, professional, and provided excellent service. He installed both my washing machine and dryer with no hassle at all. I highly recommend Jack to anyone needing a reliable plumber.
★★★★★
Google Logo
Catriona Morgan
A professional from the start to the end. Jack was a fantastic communicator, efficient and worked with us to solve our plumbing needs. Would highly recommend and we will be using him again. Thanks!
★★★★★
Google Logo
Callum May
Identified the problem really fast and was easy to communicate with. Would recommend.
★★★★★
Google Logo
Trevor Fleming
Good plumber excellent
★★★★★
Google Logo
Nga Truong
Jack responded for a quote quickly, and I got things done on the next day. He was very professional on his jobs. Highly recommended.
★★★★★
Google Logo
yc y
I’m very happy with the service Jack provided me! He responded quickly every time and got the job done efficiently. I’m satisfied with his work. Highly recommended
★★★★★
Google Logo
Antonio C
Excellent same-day service from Jack! He replaced our Rinnai hot water system on short notice and did a fantastic job. Professional, efficient, and he is always reliable — everything was handled smoothly from start to finish. Highly recommend!
★★★★★
Google Logo
Angie Briggs
Highly recommended. Jack arrived at the stated time, job done within time expected. Installation of new hot water system explained and area left clean and tidy. Thank you Jack.
★★★★★
Google Logo
Melissa Lea
Great communication and quick work. It was a small job done with no fuss at all. I will call Jack next time I need a plumber!
★★★★★
Google Logo
ewigney
Jack the Plumber was fantastic. Excellent communication, punctual and did a great job too. Highly recommend him.
★★★★★
Google Logo
Chad Herlman
Good business is a promise kept and Jack the Plumber delivers. Good old fashioned honest, quality service without fuss or nonsense. Jack listened and worked with us on our renovations and provided advice and support and got the job done.
★★★★★
Google Logo
DEBRA Lane
I have never actually used Jack the Plumber- but I will! I found I had no hot water this morning so found Jack online and arranged for him to come around to find out what was wrong with my hot water service (HWS). About 15 minutes later, Jack rang me. He told me he had just been to someone’s place round the corner from me with the same problem- HWS not working. He had dismantled that HWS only to find there was no gas coming in from the mains, so he rang the gas company, and was told there was a mains gas outage in the area, which would be fixed sometime soon. That is exactly what happened. The gas company came to my house and switched off the gas, and came around about 4 hours later and switched it back on. My HWS and my gas heater were then working just fine- so no need for a plumber. Jack could have just kept the appointment to come to my house and charged me for checking out the HWS which wasn’t working, and charged me for doing that and I would have been none the wiser. I was very grateful for Jack’s honesty and integrity and I will definitely use him when I need a plumber!
★★★★★
Google Logo
Elena Cortazzo
I have complete faith in Jack. He is prompt, always get back to me and very efficient. No job is too big or small. I would recommend him.
★★★★★
Google Logo
Ron Martin
Made the call for work to be done; gave instructions on how to gain access; then left Jack to do it; a week later all done and invoice received; great service; pleasure to do business. Thanks
★★★★★
Google Logo
Phuong Truong
Efficient, honest and friendly service from Jack. Great price too. He attended when he said he would and fixed the problem easily. Will definitely call again 💯
★★★★★
Google Logo
Grace Sawley
Have had Jack fix several plumbing issues around my house. His service is always prompt & efficient, and value for money. Would recommend Jack with no hesitation. Cheers Jack!
★★★★★
Google Logo
Cary Lin
Jack was very professional. He fixed our toilet problem in no time.
★★★★★
Google Logo
Paras Bothra
Jack has been very reliable and helpful. He did a great job with clearing the drains at our house
★★★★★
Google Logo
james salvador
Jack fixed our leaking pipe within minutes. He is very professional with his work, responds to enquiries promptly, arrived on time and very approachable. Will definitely recommend him to others if they have plumbing issues. Thanks Jack!
★★★★★
Google Logo
Kathryn Quinton
First time I’ve used Jack the Plumber but I was impressed. Jack the Plumber will definitely be my go-to plumber from now on! Great customer service, responsive, punctual, reasonably priced, a local business owner who was a pleasure to deal with.
★★★★★
Google Logo
Bianca P
Our hot water system had a leak, so we reached out to Jack for help. He responded promptly and quickly arranged a time to come by. Jack resolved the issue efficiently and clearly explained what had caused it. We really appreciate his great service and excellent communication.
★★★★★
Google Logo
Julia Whittle
Jack is professional, cheerful and a really nice guy. No tine wasting just got in with the job.
★★★★★
Google Logo
Lindsey EVANS-HUNTER
Punctual, everything done quickly . Highly recommend !
★★★★★
Google Logo
Andrew Ly
Punctual, honest, no BS plumber who will fix your shit real fast no fuss. Thanks Jack!
★★★★★
Google Logo
Helen Parsons
We are very happy with Jack. He has fixed hot water services, done stormwater plumbing, rainwater tank removal with associated re-plumbing and unblocked drains for us. He is accessible and reliable and his work is of an excellent quality
★★★★★
Google Logo
Danae Sutton
excellent and informative service
★★★★★
Google Logo
Nellie Burgess
Prompt service… high skill set… great communication with landlord and tenants… friendly plumber… highly reliable…clean work area… would highly recommend Jack the Plumber!
★★★★★
Google Logo
John Carver
Great service and quality of work! Do recommend. Good bloke too!
★★★★★
Google Logo
Ron Yates
Nothing was too small or too big for Jack. Replaced our work toilets and repaired old crusty taps in our upstairs area, after trouble shooting leakage issues and blocked drains. Very affordable, prompt, easy to converse with and a trustworthy person. Our go to plumber always. Thanks Jack
★★★★★
Google Logo
David Wickstein
Fantastic service and top quality. Arrived at arranged time, provided great advice and stuck at a challenging job until a solution was found and then implemented successfully. Will certainly use Scott again.
★★★★★
Google Logo
Sarah Wong
Friendly, trustworthy, experienced, affordable!! Just call Jack!!
★★★★★
Google Logo
John Dempster
Prompt service, attention to detail and a very reasonable charge, highly recommended
★★★★★
Google Logo
Jodie Terese
Efficient, value for money service. Highly recommend 👍
★★★★★
Google Logo
Parag Shah
Quality workmanship and great customer service.
★★★★★
Google Logo
Michael Fitzgerald
Personable, professional, and prompt. Really happy with his work.
★★★★★
Google Logo
Will Cundy
Reliable, fair priced, responsive and easy to work with. Everything you’d want in your local plumber. Very pleased with Jack, will use again. Highly recommend
★★★★★
Google Logo
Penni Moore
Despite seriously needing a plumber over the weekend, I decided to wait until business hours for Jack the Plumber, whom I trust [rather than risk it with unknown emergency plumbers]. Due to urgency I messaged Jack out of work hours and I received a reply that he’d visit on Monday. I think Jack The Plumber’s costs are reasonable; he’s reliable and trustworthy plus he responded promptly to resolve bathroom drainage problems which involved hard work.
★★★★★
Google Logo
Joanne Chace
Definitely recommend Jack ! He was easy to contact and answered my many questions with a professional and friendly manner. It was a real pleasure dealing with Jack as he was on time, friendly, reasonably priced and cleaned up after the job . Dealing with trades can be hard ….but Jack made it fuss free and I was really happy with his work.
★★★★★
Google Logo
Chris Scott
Great service, gave a competitive quote and did a great job installing new HWS. Would use again.